Privacy Policy سياسة الخصوصية

1. Introduction

Safar Ar Rooh ("we", "our", "us") operates safarooh.shop and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

By using our website or submitting an enquiry, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Full name, email address, and phone number submitted via contact or enquiry forms
• Package preferences and pilgrimage requirements
• Correspondence and communications with our team

2.2 Automatically Collected Data

• IP address, browser type, device information, and pages visited
• Cookies and analytics data (via Google Analytics / AdSense if enabled)
• Referring URLs and time spent on pages

2.3 Third-Party Services

We use Formspree to process form submissions and Google Analytics (when enabled) for website analytics. These services have their own privacy policies.

3. How We Use Your Information

• To respond to your Hajj & Umrah package enquiries
• To communicate about booking confirmations and travel details
• To improve our website content and user experience
• To send relevant updates (only with your consent)
• To comply with legal obligations under Indian law

4. Google AdSense & Advertising

We may use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on a user's prior visits to this website and other sites on the internet. You may opt out of personalised advertising by visiting Google Ads Settings.

Third-party vendors, including Google, use cookies to serve ads based on prior visits. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.

5. Cookies

Our website uses cookies to enhance your experience. Types of cookies we use:

• Essential cookies — necessary for basic website functionality
• Analytics cookies — help us understand how visitors use our site (Google Analytics)
• Advertising cookies — used by Google AdSense to show relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Sharing

We share your data only with trusted partners necessary for our services:

• Formspree — form submission processing
• Google Analytics — anonymous website analytics
• Travel partners — hotels, airlines, visa agencies (only with your consent for booking purposes)

We do not share data with advertisers, data brokers, or unrelated third parties.

7. Data Security

• All data transmissions are encrypted via HTTPS/SSL
• Form submissions are processed by Formspree with industry-standard security
• We do not store payment card data
• Access to personal data is restricted to authorised team members only

8. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with relevant data protection authorities

To exercise these rights, contact us at aroohsafar@gmail.com with "Privacy Request" in the subject line.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy:

• Email: aroohsafar@gmail.com
• Location: Kashmir, India
• Website: safarooh.shop